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Reservation terms and conditions

By making a booking, the terms and conditions herein contained are deemed to have been read and accepted. The client in whose name the booking is made undertakes liability for all bills incurred by his/hers/their guests or invitees.

 

Guests attend this establishment at their own risk. The proprietor, its agents, and/or its employees, shall not be liable for, and the guests hereby waive/and abandon/s any claims of whatever nature including but not limited to that of theft, injury, loss or damage of whatever nature against the proprietor whether arising from the proprietor’s default, negligence or otherwise. The Guest/s in addition to the aforesaid, hereby indemnify the proprietor’s against any claims which may arise from whatever nature, whether arising from the proprietor’s default, negligence or otherwise.

 

Reservation and Payment Term

Terms and conditions apply to all Sak ‘n Pak Luxury Guesthouse bookings and reservations.

All rates are per person unless stated otherwise.

Maximum number of adults that can be accommodated per room is two.

All rates are inclusive of Vat.

Reservations are not confirmed until the fully completed reservation form and proof of payment and/ or voucher with Credit Card Details or Pre Paid vouchers is received by us via fax 0862709220 or e-mail  Lizelle@saknpak.co.za

No Bill back vouchers excepted unless payments are guaranteed to be made within a week from guest departure date.

All guests wishing to do an international money transfer must take all cost upon themselves.

All reservations made will be cancelled unless a signed reservation form and proof of payment as noted above is received within 48 hours from date on this confirmation form.

 

Cancellation Policy

Cancellation less than 7 days prior arrival forfeits the full deposit.

Cancellation 7 to 14 day’s prior arrival forfeits 75% of the deposit.

Cancellation 14 to 21 day’s prior arrival forfeits 50% of the deposit.

Cancellation 21 to 28 day’s prior arrival forfeits 25% of the deposit.

Non arrivals pay full accommodation charge.

Guests booking out prior to guarantee departure date are charged full amount of the original booking.

 

Arrival and departure

Check in time is 14h00 unless prior by arrangements.

No Check-in will be made after 20h00.

This is necessary to ensure the security, comfort and well being of other guests.

Check out is before or at 10h00 unless prior arrangements have been made.